Tag: FirstBank

FIRSTBANK CLINCHES ANOTHER INTERNATIONAL RECOGNITION; RANKED SECOND MOST ADMIRED FINANCIAL SERVICES BRAND IN AFRICA

FirstBank of Nigeria Limited, Nigeria’s premier and leading financial inclusion services provider, has been ranked the second ‘most admired financial services brand’ in Africa – for the second straight year – at the 2021 Brand Africa 100: Africa’s Best Brands Event, held on Africa day, 25th May 2021.

Brand Africa is an intergenerational movement to inspire a great Africa through promoting a positive image of Africa, celebrating its diversity and driving its competitiveness. It is a brand-led movement which recognizes that in the 21st century, brands are an asset and a vector of image, reputation and competitiveness of nations.

With over 127 years of being woven into the fabric of society, FirstBank has been at the forefront of promoting growth and development in the country, extending its financial services footprints – through its subsidiaries – to over half a dozen countries across 3 continents. The Bank’s international business presence includes FBN Bank (UK) Limited in London and Paris, FBNBank in the Republic of Congo, Ghana, The Gambia, Guinea, Sierra Leone and Senegal, as well as a Representative Office in Beijing.

Through the years, the Bank’s leading digital banking services and innovative products like FirstMobile, USSD, Firstmonie Agent amongst many others, have been essential to promoting cashless transactions in today’s digital age. FirstBank’s digital savviness extends to the social media platforms where it has been ranked by Financial Brand as the number one on Instagram in Nigeria and second globally based on the highest number of fan base/followers and it’s clearly poised to reclaim number 1 position across all parameters.

Appreciating the recognition on behalf of the Bank, the Chief Executive Officer, Dr Adesola Adeduntan, said, “we are grateful to Brand Africa for the back-to-back recognition as the ‘Second Most Admired Financial Services Brand in Africa’. This is a testament to the impactful role we are playing in promoting socio-economic development in Africa, which includes being at the forefront of bridging the financial inclusion gap as well as our commitment to supporting Small and Medium Enterprises because of the critical role they play in economic growth and development”. He further noted that FirstBank has created a functional ecosystem for SMEs to thrive through various value adding solutions and value propositions.

Only recently, First Bank of Nigeria Limited was awarded the 2021 ”Retail Banking CEO of the Year Nigeria”, ”Most innovative Retail Banking App Nigeria” and ”Best CSR Bank Nigeria” awards by Global Banking and Finance magazine.

FirstBank: All Our Branches In South East Are Working

In a Public Announcement coming from the corporate communications department of FirstBank, Nigeria’s leading bank, the rumor that the bank offices in the South-Eastern part of the country has been shut was refuted. Below is the statement made available to us;

Public Announcement 

This is to inform the public that our South East branches are fully open for business. Please disregard any news making the rounds that is contrary to this.

Thank you.

About FirstBank

 

First Bank of Nigeria Limited (FirstBank) is the premier Bank in West Africa and the leading financial inclusion services provider in Nigeria for over 127 years.

With over 750 business locations and over 100,000 Banking Agents spread across 99% of the 774 Local Government Areas in Nigeria, FirstBank provides a comprehensive range of retail and corporate financial services to serve its over 30 million customers. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank in the Republic of Congo, Ghana, The Gambia, Guinea, Sierra-Leone and Senegal, as well as a Representative Office in Beijing.

The Bank has been handy at promoting digital payment in the country and has issued over 10million cards, the first bank to achieve such a milestone in the country. FirstBank’s cashless transaction drive extends to having more than 10million people on its USSD Quick Banking service through the nationally renowned *894# Banking code and over 4.5 million people on FirstMobile platform.

Since its establishment in 1894, FirstBank has consistently built relationships with customers focusing on the fundamentals of good corporate governance, strong liquidity, optimised risk management and leadership. Over the years, the Bank has led the financing of private investment in infrastructure development in the Nigerian economy by playing key roles in the Federal Government’s privatisation and commercialisation schemes. With its global reach, FirstBank provides prospective investors wishing to explore the vast business opportunities that are available in Nigeria, an internationally competitive world-class brand and a credible financial partner.

FirstBank has been named “Most Valuable Bank Brand in Nigeria” six times in a row (2011 – 2016) by the globally renowned “The Banker Magazine” of the Financial Times Group; “Best Retail Bank in Nigeria” for seven consecutive years (2011 – 2017) by the Asian Banker International Excellence in Retail Financial Services Awards and “Best Bank in Nigeria” by Global Finance for 15 years. Our brand purpose is always to put customers, partners and stakeholders at the heart of our business, even as we standardise customer experience and excellence in financial solutions across sub-Saharan Africa, in consonance with our brand vision “To be the partner of the first choice in building your future”.

Our brand promise is always to deliver the ultimate “gold standard” of value and excellence. This commitment is anchored on our inherent values of passion, partnership and people, to position You First in every respect.

Folake Ani-Mumuney

Group Head, Marketing & Corporate Communications

www.firstbanknigeria.com

FIRSTBANK BAGS A HAT TRICK OF AWARDS AT THE GLOBAL BANKING AND FINANCE AWARDS 2021

First Bank of Nigeria Limited, Nigeria’s premier and leading financial services provider, has been awarded the 2021 ‘’Retail Banking CEO of the Year Nigeria’’, ‘’Most innovative Retail Banking App Nigeria’’ and ‘’Best CSR Bank Nigeria’’ awards by Global Banking and Finance magazine. 

 

 

The respective awards conferred on the Bank are in recognition of the indelible roles it plays in deepening financial inclusion in the country; advancing the digital banking eco-system as well as impacting people in its host communities with technology to make learning available to individuals of all ages, amongst many others.

 

The Global Banking and Finance Awards reflect the innovation, achievement, strategy, progressive and inspirational changes taking place within the Global Financial community. The awards were created to recognize companies of all sizes which are prominent areas of expertise and excellence within the financial world.

 

With its over 750 branches and 100,000 Firstmonie Agent banking network spread across the nook and cranny of the country, FirstBank’s robust retail banking framework has been at the forefront of bridging the financial exclusion gap, thereby empowering Nigerians to carry out their financial and business-driven activities in contributing to national growth and development.

Also, in order to put customers ahead in enjoying state of the art digital banking services, the Bank’s industry-leading banking application, FirstMobile, is configured with modern banking functionalities which are regularly upgraded and designed with self-service features to ease the navigation capability and proficiency of customers to carry out their respective transactions with no hassles.

The smart banking application is also embedded with a card protection service for customers to enable and disable cards on channels, account switch off as well as second-factor authentication and device registration. With the upgraded FirstMobile, customers can remotely initiate the request for a new debit card as well as the replacement of a lost or damaged one.

Woven into the fabric of society for over 127 years, overcoming challenges and remaining a dominant player in Nigeria’s financial services landscape, FirstBank has been partnering and supporting various sustainable activities towards the continued growth of its host communities and the nation at large.

As a responsible corporate organisation committed to supporting all its stakeholders in the most sustainable manner possible, the bank partnered with various state governments through the private sector-led Coalition Against COVID-19 (CACOVID) intervention to promote the readiness and efficiency of health care professionals and other compatriots at the forefront of fighting the pandemic.

The Bank also forged a formidable partnership with the Lagos State government, Robert & John, IBM and Curious Learning amongst others to promote e-learning of school children that were affected by lockdown at the height of the pandemic. The initiative is still enjoyed by thousands of individuals, irrespective of age.

Dr. Adesola Adeduntan, the CEO of FirstBank commenting on the awards said ‘’we are proud to be recognized with these awards, which speak to the investments we have made over the past years in bolstering our electronic platforms for our customers; enhancing financial inclusion through agent banking as well as empowering our communities in the education space especially by bridging the digital divide through e-learning initiative.

These awards are dedicated to all our customers, as the trust they reposed in us being their bank of first choice in meeting their business and financial needs has been instrumental to the success we have achieved in our existence of over 127 years. We remain committed to putting You, our customers First as we contribute to the growth and development of our host communities” he concluded.

FIRSTBANK NEW WEBSITE IS BANKING MADE SIMPLE by Raheem Akingbolu

Raheem Akingbolu reviews the new FirstBank’s corporate website and reckons that it would go a long way in strengthening the ability of the bank’s patrons and other potential customers in addressing basic banking operations.

 

 

 

Outside the physical identity of any brand, the most accessible door into operations of a company in today’s market is perhaps the website. With digital technology taking the lead in today’s business environment, website has swiftly become the virtual meeting point for sellers and buyers.

 

 

As a result of the fact that website can make or mar companies, depending on its message and aesthetic look, companies are now evolving every day to communicate their ideals through their websites. Today, having a website and an online presence give brand promoter opportunity to market their products online.

 

 

For the management of First Bank of Nigeria Limited, the new website represents the trending posture of the brand. In line with today’s business environment, the bank has continued to evolve and reposition to strengthening its operational skills. Though ageing, the FirstBank brand is ever young at heart. Through the website, First Bank has been able to present less cumbersome operations and by extension woos potential members of the public to join the FirstBank’s family.

 

 

Specifically, the website appears to have demystified online banking. Among other unique features, it allows self-registration of online banking; it makes provision for loan facility and encourages multiple transfers at once.

 

In a way, handlers of the FirstBank brand show through the friendly site that they are not ready to waste their customers’ time. They are aware that people don’t visit their website because they are looking for somewhere to spend their extra time. The promoters are quite aware that their customers simply want to get to things quickly and that is why the messages on the website speak to the specifics. Technically but smoothly, each category of the products displayed also parades key issues without confusing customers with irrelevant details.

 

Though an upgrade of the old one, the current website plays up features that are streamlined to reinforce its role in delivering seamless banking and technology solutions to its customers across the world.

 

The website is configured with modern design and improved functionality that eases customer experience whilst carrying out various activities on the site, including electronic banking. Non-customers are also able to open an account, putting them at an edge in the industry as they establish a relationship with the bank that puts its customers first.

 

For instance, many analysts have commended the fact that the bank adopts a fresh, magazine-style look and feel for easy navigation in order to promote the access to essential information for its customers, FirstMonie agents, prospective agents and the public. Another beautiful thing about the site is that the upgrade also guides an average customer to make well-informed decisions about one’s personal, business and private financial needs.

 

There is no doubt the fact that the bank keys into the popular theory that responsive websites are now the rule for institutions, not the exception.

 

Recent experience in the market place has shown that offering a seamless and consistent user experience, responsive design, allows a single site to serve audiences on all devices and orientations. However, if a company’s analytics show that the percentage of mobile traffic to the company’s site is at least 10% and steadily growing, responsive design is a must for your redesign.

 

The new FirstBank website is built on a powerful content management system that meets all of the bank’s needs. Meanwhile, some of many basic considerations for institutions, which the new website has explored are; ease of use, features, security and responsive design support.

 

In financial website, content is more important than ever to a financial website, offering visitors useful information, tools and resources to make better decisions with their money. Again, First Bank explores this maximally.

 

The bank’s messaging is simple and consistent, and organised in a scannable format for users to digest and take action. Additionally, like all great sites, the site focuses content around visitor’s needs, offering solutions and varied content types.

 

Being the first impression that its customers gets, website designers often advise that site design should be visually consistent with everything else the audience sees – from customer’s branch to his statement inserts to his emails.

 

In a way, the design of the FirstBank website is unique, uncluttered and well-planned so it can keep up with the institution’s changes. Another beautiful thing is that the site’s imagery feel distinct and appeal directly to First Bank’s geographic footprint and specific demographics, successfully balancing branded photography and promotional graphics. Each element of the design has a clear strategic purpose, align with the FirstBank brand promise, and send the right message to the bank’s customers.

JA Nigeria Partners for Growth, Impact

The trajectory of Junior Achievement Nigeria reaching over 1 million youths is one that has embraced diverse support of individuals, groups, and organisations. The continuous tenacity applied to impacting the lives of youths especially in a time where the pandemic brought many to economic recession is one that can best be described as apt. Our programs are helping young people recover from loss, stay updated and learn in-demand skills that could help them become more attractive to the labour market. The support of Board members such as First Bank of Nigeria Limited, Sigma Pensions, Schlumberger, Citi, Channels Television, Agile Communications, Deloitte, Aliko Dangote Foundation, and partner organizations such as Union Bank, Google, ACT Foundation, Facebook, Slum2school gave life to these programs.

 

 

JA Nigeria kicked off the year with a financial literacy program themed ‘Break Free’ – #JAPA. ‘Break free’ was tailored toward impacting the lives of young professionals on matters regarding money management. Burdened with the fact that COVID-19 affected the finances of many, we organised a program aimed at helping young people gain financial freedom. With the support of Sigma Pensions, ‘Break free’ gave insight on basic finance understanding finance concepts such as saving, pension, and investments, and strategies to live a debt-free life.

 

As you know, one of JA’s aims is to build a generation of digitally inclined youths. To make this happen, youths need to learn diverse strategies on how to stay safe online. Due to the pandemic, more young people embraced online activity and this led to the implementation of the Safe Online Spotlight Series with Facebook. Although Safe Online has since been implemented, the COVID-19 outbreak made the implementation even more necessary. This program seeks to help young minds stay aware of online bullies, fraud, and other internet-like dangers that could pose a threat to them while surfing the Internet. JA Nigeria is glad to have Facebook support this program that helps protect young people from online dangers.

 

In the light of impact and choosing to challenge diverse societal abnormalities that could serve as barriers to the successes of women, JA Nigeria celebrated International Women’s Day. An offshoot of marking the IWD 2021 was the weekly ‘Girls4Tech’ program sponsored by Mastercard. This program was designed to inspire female teenagers between the ages of 8-14 as taking STEM-related courses could encourage more girls to consider a career in STEM. Did you know that in Nigeria, only 20% of girls are enrolled in STEM-related courses? This reveals the urgency for programs like ‘Girls for Tech.’ Recall, “An equal world is an enabled world.”

Our GoogleIT Support program is on the run! Organisations are counting on young people who can think outside the box and we delight in building young people to not only think creatively but to see how their potentials can cause a global impact. This program is a 4-6 month program that aims to equip young graduates and ‘out of school’ youths with 21st century professional IT skills needed for the job market. At Junior Achievement Nigeria, we are intentional about leaving no stone unturned as regards matters that can contribute to a thriving economic environment for youths. According to a statement by Adebowale Akinbobola, one of the beneficiaries of the JA Nigeria Google IT support program, he stated; “I am looking forward to the other modules and I appreciate JA Nigeria for this opportunity. I say cheers to greater impact from JA Nigeria and also for myself”.

In 2020, JA Nigeria started the #NoStudentLeftBehind campaign to support young people in developing skills that they need to be economically independent even in trying times. We look forward to more donations; this would accelerate our goals towards ensuring that there are No Students Left Behind.

In another development, JA Nigeria implemented its Financial Literacy Day program as part of the celebration for Global Money Week. Global Money Week is a worldwide celebration held in March to empower the next generation to be confident and money-savvy global citizens. The event which is in partnership with the Central Bank of Nigeria was held simultaneously in select schools across the country in efforts to create a financially literate generation. Similarly, through a partnership with Prudence Foundation. Primary school students were exposed to the basics of money management through the implementation of the ‘ChaChing’ program. ChaChing uses the ‘Earn. Save. Spend. Donate.’ mantra to teach these students life-long learning about financial management.

Furthermore, in line with JA Nigeria’s mission of providing business and economic education for young people, a recycling program titled ‘Every Can Counts’ will be implemented with the support of Novelis/GZI. ‘Every Can Counts’ is an educational program for primary and secondary school students, where they will be taught and motivated to know about the meaning and value of aluminum recycling, the importance of putting recycling into practice, and how this can help them become entrepreneurs who care about a sustainable future.

JA Nigeria, however, solicits support from well-meaning Nigerians, philanthropists, and corporate organisations to partner with us to accelerate our impact by helping us raise a generation of conscientious business leaders leading a vibrant economy and ultimately help young people to own their economic future.

FIRSTBANK CONVENES THE FOURTH EDITION OF ITS ANNUAL FIRSTGEM EVENT

…REINFORCES ITS LEADING ROLE IN PROMOTING WOMEN EMPOWERMENT

First Bank of Nigeria Limited, Nigeria’s premier and leading financial inclusion services provider has announced the fourth edition of its annual FirstGem Conference, tagged FirstGem 4.0. The 2021 event is themed ‘The Art of Negotiation’ and convened to provide women with insights on the secrets of wealth management, investment and savings. It is scheduled to hold on Wednesday, 31 March 2021. Participants are required to register via the link http://bit.ly/firstbankwebinar

 

 

 

The product, FirstGem, is an account designed specifically to meet the needs of women, aged 18 years and above. The product is targeted at a broad spectrum of women, working professionals, entrepreneurs or market women to promote their business through an array of benefits, from free business advisory services on business funding, specialized training on Business Development initiatives (online and physical), regular information or insights on business opportunities or openings in various sectors and industries. FirstGem account owners have access to mouth-watering discounts at merchant outlets (spas, salons, grocery stores) that offer lifestyle products and services.

 

The Guest Speakers at the event are Mrs. Ibukun Awosika – Chairman, Board of Directors, First Bank of Nigeria Limited; Prof Pedro Videla – Prof. of Economics at IESE Business School and Prof Mehta Kandarp, Senior Lecturer, IESE Business School. They would respectively speak on the topics; the theme of the International Women’s Day “Choose to Challenge”, the current state of the Global Economy and how it Impacts Business Decisions and Negotiation as a Tool for Winning in Business & Career.

 

During the event, FirstBank SME customers would be given the opportunity to pitch their business idea and stand a chance to get N1,000,000 seed fund to kick-start their business. The business ideas would be judged by the following criteria; Originality, Feasibility, Good presentation skills and Sustainability.

 

Speaking on the event, Mr. Francis Shobo, Deputy Managing Director, Firstbank said “The FirstGem 4.0 is the icing on the cake in the streams of initiatives and activities we have organised and participated in March as we join the world to celebrate women for the indelible roles they play in our society. Through these activities, we spearhead the call on the need to promote women inclusiveness in the country as the role they play towards the continued socio-economic growth and development of any given society cannot be overemphasized.”

 

Shedding light on the impact of the FirstGem account, he said “our FirstGem account is specifically designed to meet the financial needs of women as it offers unrivalled services that empower women to do more and achieve more. It seeks to drive financial development and the empowerment of women through gender engineered programmes. At FirstBank, we recognize that promoting female entrepreneurship and empowerment is crucial to a better society, “he concluded.

 

Since the product launch in October 2016, the Bank has implemented various activities targeted at promoting female empowerment, impact and influence in the economy. Through its online portal – designed to provide a virtual online community with over 61,293 members where like-minded women irrespective of where they are in Nigeria and abroad, gather to connect, grow and share knowledge on everything about lifestyle, motherhood, career development, entrepreneurship, health, work and family. We encourage all women to join the community by signing up via this link https://firstgem.com.ng/community to enjoy this experience.

 

 

FirstGem has successfully empowered women in states across the geo-political zones in Nigeria and the United Kingdom.

FIRSTBANK SUPPORTS SCHOOLS WITH ARRAY OF EXCITING EDUCATIONAL SOLUTIONS

First Bank of Nigeria Limited is supporting schools with an array of educational based products and solutions targeted at enabling the acquisition of various facilities to boost the continuous expansion and improvement of the educational sector. Parents are not left out, as the Bank has bespoke products which empowers parents and guardians to meet the educational needs of their children.

The Bank’s educational products and solutions include the FirstEdu Loan, Operational Vehicle Loan, Term Loans for constructing new sites and extension of existing sites, Personal Loan Against Salary (PLAS) and FirstAdvance which enhances Parents/Guardians’ capacity to pay their wards’ school fees.

The FirstEdu loan offers short-term finance to private pre-primary, primary and secondary schools/ registered A level educational institutions with steady flow of income. The product offers opportunity for private schools to access flexible funding to meet urgent cash flow needs, replace old furniture and equipment or assets, purchase of fairly-used school buses, as well as refurbishing dilapidated buildings and classroom blocks. This product helps school owners/proprietors in bridging the “no-income” gap between school terms, and to enhance diverse assets acquisition. It allows schools access up to N20 million with no tangible collateral required apart from the domiciliation of school fees with the Bank. Schools with CAC registration that are yet to get Ministry of Education approval can access up to N2million without collateral for up to 90days. In a bid to cushion the effect of covid-19 pandemic, the Bank is in partnership with Lagos State Employment Trust Fund (LSETF) to finance low-cost private schools at a single digit interest rate where schools can access up to N5million.

The Bank is also in partnership with the apex association of private school owners in Nigeria, National Association of Proprietors of Private Schools (NAPPS) to finance member schools at a highly competitive rate. This reduces the cost of borrowing to the customer and eliminates the challenges posed by the provision of additional demanding collaterals.

The Operational Vehicle Loan is targeted at registered businesses. It allows the entrepreneur to acquire brand new vehicles for the day to day operation of the business. Organisations can take advantage of this facility to purchase school buses in the case of school proprietors and even upscale their staff welfare schemes through provision of staff buses. The product terms and conditions is competitive.

Personal Loan against Salary (PLAS) offers customers in paid employment access to cash to meet immediate financial needs such as payment of school fees, medical treatment, holiday expenses, etc. PLAS has a flexible repayment plan spread up to 48 months for our customers’ convenience. There is no equity contribution or collateral requirement.

FirstAdvance is a 30days tenured digital loan also available to salary customers who are in need of assistance to meet immediate financial needs. It empowers customers to access upto 50% of their net monthly salary in less than a minute at any desired time by dialing *894*11# or through our FirstMobile App. Only a salary account domiciled with FirstBank will qualify you for PLAS and FirstAdvance.

Beyond these, FirstBank is at the forefront of promoting virtual learning, whilst exposing not just school children but individuals of all ages to various e-learning initiatives, designed to promote innovation and skills development on emerging technologies through focus areas such as Artificial Intelligence, Coding, Cloud, Internet of Things, Blockchain, Data Science and Analytics, and Cybersecurity.

In achieving this, the Bank has collaborated with Lagos State government, IBM and Curious Learning to ensure the e-learning initiative swiftly moves across the country to school children and individuals with the need to promote the pursuit of knowledge, irrespective of age.

Speaking on the Bank’s support for schools, Mr. Chuma Ezirim, FirstBank’s Group Executive, e-Business & Retail Products, said “at FirstBank, we recognize the indelible roles the educational sector plays in promoting national economic development and we are delighted to support schools with collateral free educational solutions to meet various needs and projects to advance to the next level.”

“As schools proceed with the new term, we enjoin interested schools to visit the nearest branch or the Bank’s  website for more information and encourage everyone to access our e-learning driven initiatives to keep learning and get exposed to various opportunities to stay ahead in today’s technologically advanced world.”

FIRSTBANK DEEPENS FINANCIAL INCLUSION WITH LARGEST AGENT BANKING NETWORK, EMPOWERS SMES

At present, there are over 86,000 banking agents across 772 out of the 774 local government areas in Nigeria, a demonstration of FirstBank’s commitment to deepening financial inclusion and ensuring the unbanked are adequately catered for. In an interview with BusinessDay, Adesola Adeduntan, FirstBank’s CEO, noted that over N9.6 trillion had been processed through the bank’s agent network.

As he explained, FirstMonie agents have supported several government and NGOs’ cash transfers to the poorest of the poor in the rural areas. Additionally, selected FirstMonie agents in the rural communities are equipped with BVN enrolment devices; as such they are able to enrol and open accounts for rural dwellers that hitherto may not have had the opportunity to be included in the formal financial services system.

The bank’s commitment to providing access to finance for Small and Medium Enterprises (SMEs) was also highlighted by the CEO, who hinged this on “their potential to impact the economy”.

He discussed the bank’s value adding solutions that have created a functional ecosystem for SMEs to thrive. The ecosystem includes propositions such as connection of the SMEs to talents and resources/cutting edge tools, access to business finance and market, capacity building opportunities and policy advocacy.

These are all aggregated on its SMEConnect platform as value adding products and services for easy access and at rates (prices) that are competitive and mostly discounted. The SMEConnect is a digital platform that allows the SMEs connect to FirstBank’s offerings from the comfort of their locations anywhere in the world.

This, according to Adeduntan, has been well received by the SME community as we engage across the country.

Culled from BusinessDay

FIRSTBANK BEGINS THE YEAR WITH AN INNOVATIVE, CONVENIENT VIRTUAL PAYMENT CARD

First Bank of Nigeria Limited, Nigeria’s leading financial inclusion services provider has launched the Virtual Payment card, a Naira denominated debit card and digital representation of the plastic debit card. The card is designed to be linked to either a customer’s operative account or wallet account.

The FirstBank Virtual Payment Card is a suitable alternative to the use of cash and cheques, with its wide-range features which  include the ability of cardholders to protect his/her card using the block and unblock capabilities; PIN Reset; Change PIN as well as view statement at one’s convenience. It also enables diaspora customers to spend from his/her FirstBank account within the spend limit advised by the bank without the need for a physical card.

The FirstBank Virtual Payment Card is a safe, convenient, and easy way of making e-commerce payments amongst other functionalities.

The Virtual Payment Card can be created via the Bank’s leading digital channels; FirstMobile or Firstmonie Wallet applications. Customers can download the card, activate the card and consummate transactions all at once from the comfort of their homes/offices. No branch visit is required. Customers are advised to update their mobile application to the latest version, then select Card Services on the FirstMobile App and My Virtual Card application to create a Virtual Card at the cost of N215 (VAT Inclusive).

Speaking on the launch, Mr. Gbenga Shobo, Deputy Managing Director, First Bank of Nigeria Limited said ‘the launch of our Virtual Payment Card is yet another secure and seamless way we promote electronic banking, whilst enabling customers to carry-out their transactions on the web”

“The Virtual Payment Card is also designed to guard against the spread of the COVID-19 as it does not require physical interaction between the customer and FirstBank Branches. We enjoin our customers to download the application and stay ahead in modern banking,” he concluded.

Similarly, FirstBank recently launched the FAST Track ATM, the next generation ATM and first of its kind in Africa, designed to promote financial activities on the ATM without any form of physical interaction with the machine.

For more information on the Virtual Payment Card, kindly click here for the Frequently Asked Questions (FAQs).

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