Adebola Sanni: Fin-Tech, solution to financial inclusion problems in Africa

Financial inclusion and provision of sustainable energy is at a turning point in Africa’s largest economy, Nigeria. With a population of over 200 million, about 50 per cent of the total population live in rural areas, and only 39 per cent of those living in rural communities have access to electricity. This is in addition to over 40 per cent of the entire population who are financially excluded or underserved.

 

 

 

However, the proliferation of digital financial services in Nigeria – powered largely by growth in fin-tech companies – has catalysed an unparalleled increase in the current number of people with access to formal financial services, while further opening up opportunities to address power supply challenges across rural communities; a major feat instrumental towards achieving the broad Sustainable Development Goal 7. With over 200 fin-tech companies in operation within its borders, Africa’s largest economy has found a way to target and capture over 40 per cent of its financially excluded or underserved population.

 

 

In a conversation with Adebola Sanni, co-founder, Infibranches Technologies and the Group Head, Business Development & Partnerships at Swifta Systems and Services, she highlighted the growing awareness of the transformative power of fin-tech and how if properly harnessed can help address both problems of financial inclusion and the more pressing sustainability challenges in the area of affordable and reliable power supply needed to drive the growth of local economies.

 

 

“Fintech has increasingly provided innovative ways to address existing gaps in the availability, accessibility and use of finance particularly among the unbanked population. By leveraging the proliferation of technology, agent banking and mobile money solutions now offer affordable, instant, and reliable transactions, savings, credit across rural communities where no bank had ever established a branch. Similarly, about 75 million Nigerians who mostly fall within the financially underserved or excluded demography live without reliable electricity access as the existing electrical grid serves largely the country’s urban population.”

 

“We understand how pivotal the provision of sustainable power is to driving growth of local economies in rural communities and by extension the need to boost financial services penetration across these communities. These are both enablers for catalysing positive transformation and driving sustainable economic progress across the country.”

 

Adebola, a leading business strategist and technology consultant also said, “To address these challenges, we believe distributed energy solutions that leverage digital payments will open up opportunities to reach the underserved market at low cost.”

 

We partnered NGOs, including Shell Foundation, USAID, to extend agent networks together with off grid energy providers in 2019 where we set up about 200 agent locations across Nigeria, identifying communities across the rural and peri-urban regions with needs for both power and financial services. We also partnered renewable energy companies such as Green Light Planet (Sun King), D.Light Solar, Sosai, PAS BBoxx, Konexa to set up payment points necessary to expand access to highly subsidized power for such communities.

 

“This solution provides affordable home solar systems to rural communities with an affordable and convenient payment structure where beneficiaries pay as low as N500 (less than $2 dollar a month) which allows for people to pay off the cost in a year to fully own the solar equipment.”

 

Till date, over 400,000 people have been impacted across 22 States and 108 local government areas in Nigeria through various initiatives supporting energy access especially in rural areas. The addition of the ‘Solar Power Naija project’ by the Federal government initiative under the Economic Sustainability Plan (ESP) and managed by REA, for off-grid communities, will further expand energy access to 25 million individuals through the provision of Solar Home Systems (SHS) or connection to a mini grid. This is a good initiative to help expand energy access faster.

 

One of the success stories underpinning how providing innovative energy solutions can transform communities is the Havenhills mini-grid project in Kigbe community located in Kwali Local Government Area Council, Abuja. Before executing the project, the Kigbe community with geographical limitations had no electricity as they were completely off-grid. The project upon completion delivered a 20KW solar enabled mini-grid through 3km 3-phases and 1-phase grid lines to 145 homes, enabling them to power basic electrical appliances such as light bulbs, fans and TVs. The project also supports 5 local businesses including a barbing salon, grocery store and viewing center.

 

As part of creating sustainable economic empowerment, Adebola Sanni, who has strong passion for financial inclusion and energy access, has facilitated the implementation of a pioneer digital infrastructure that supports micro insurance, pension and savings providers and the first API infrastructure that aggregates renewable energy products and services making them accessible to any payment service providers, banks and other financial and non-financial institutions.

 

She is vastly experienced in driving growth, creating market focused products and providing innovative solutions to businesses in Financial Technology, eCommerce, Telco and Private/Publics sectors as well creating partnership opportunities for growth.

FIRSTBANK NEW WEBSITE IS BANKING MADE SIMPLE by Raheem Akingbolu

Raheem Akingbolu reviews the new FirstBank’s corporate website and reckons that it would go a long way in strengthening the ability of the bank’s patrons and other potential customers in addressing basic banking operations.

 

 

 

Outside the physical identity of any brand, the most accessible door into operations of a company in today’s market is perhaps the website. With digital technology taking the lead in today’s business environment, website has swiftly become the virtual meeting point for sellers and buyers.

 

 

As a result of the fact that website can make or mar companies, depending on its message and aesthetic look, companies are now evolving every day to communicate their ideals through their websites. Today, having a website and an online presence give brand promoter opportunity to market their products online.

 

 

For the management of First Bank of Nigeria Limited, the new website represents the trending posture of the brand. In line with today’s business environment, the bank has continued to evolve and reposition to strengthening its operational skills. Though ageing, the FirstBank brand is ever young at heart. Through the website, First Bank has been able to present less cumbersome operations and by extension woos potential members of the public to join the FirstBank’s family.

 

 

Specifically, the website appears to have demystified online banking. Among other unique features, it allows self-registration of online banking; it makes provision for loan facility and encourages multiple transfers at once.

 

In a way, handlers of the FirstBank brand show through the friendly site that they are not ready to waste their customers’ time. They are aware that people don’t visit their website because they are looking for somewhere to spend their extra time. The promoters are quite aware that their customers simply want to get to things quickly and that is why the messages on the website speak to the specifics. Technically but smoothly, each category of the products displayed also parades key issues without confusing customers with irrelevant details.

 

Though an upgrade of the old one, the current website plays up features that are streamlined to reinforce its role in delivering seamless banking and technology solutions to its customers across the world.

 

The website is configured with modern design and improved functionality that eases customer experience whilst carrying out various activities on the site, including electronic banking. Non-customers are also able to open an account, putting them at an edge in the industry as they establish a relationship with the bank that puts its customers first.

 

For instance, many analysts have commended the fact that the bank adopts a fresh, magazine-style look and feel for easy navigation in order to promote the access to essential information for its customers, FirstMonie agents, prospective agents and the public. Another beautiful thing about the site is that the upgrade also guides an average customer to make well-informed decisions about one’s personal, business and private financial needs.

 

There is no doubt the fact that the bank keys into the popular theory that responsive websites are now the rule for institutions, not the exception.

 

Recent experience in the market place has shown that offering a seamless and consistent user experience, responsive design, allows a single site to serve audiences on all devices and orientations. However, if a company’s analytics show that the percentage of mobile traffic to the company’s site is at least 10% and steadily growing, responsive design is a must for your redesign.

 

The new FirstBank website is built on a powerful content management system that meets all of the bank’s needs. Meanwhile, some of many basic considerations for institutions, which the new website has explored are; ease of use, features, security and responsive design support.

 

In financial website, content is more important than ever to a financial website, offering visitors useful information, tools and resources to make better decisions with their money. Again, First Bank explores this maximally.

 

The bank’s messaging is simple and consistent, and organised in a scannable format for users to digest and take action. Additionally, like all great sites, the site focuses content around visitor’s needs, offering solutions and varied content types.

 

Being the first impression that its customers gets, website designers often advise that site design should be visually consistent with everything else the audience sees – from customer’s branch to his statement inserts to his emails.

 

In a way, the design of the FirstBank website is unique, uncluttered and well-planned so it can keep up with the institution’s changes. Another beautiful thing is that the site’s imagery feel distinct and appeal directly to First Bank’s geographic footprint and specific demographics, successfully balancing branded photography and promotional graphics. Each element of the design has a clear strategic purpose, align with the FirstBank brand promise, and send the right message to the bank’s customers.

JA Nigeria Partners for Growth, Impact

The trajectory of Junior Achievement Nigeria reaching over 1 million youths is one that has embraced diverse support of individuals, groups, and organisations. The continuous tenacity applied to impacting the lives of youths especially in a time where the pandemic brought many to economic recession is one that can best be described as apt. Our programs are helping young people recover from loss, stay updated and learn in-demand skills that could help them become more attractive to the labour market. The support of Board members such as First Bank of Nigeria Limited, Sigma Pensions, Schlumberger, Citi, Channels Television, Agile Communications, Deloitte, Aliko Dangote Foundation, and partner organizations such as Union Bank, Google, ACT Foundation, Facebook, Slum2school gave life to these programs.

 

 

JA Nigeria kicked off the year with a financial literacy program themed ‘Break Free’ – #JAPA. ‘Break free’ was tailored toward impacting the lives of young professionals on matters regarding money management. Burdened with the fact that COVID-19 affected the finances of many, we organised a program aimed at helping young people gain financial freedom. With the support of Sigma Pensions, ‘Break free’ gave insight on basic finance understanding finance concepts such as saving, pension, and investments, and strategies to live a debt-free life.

 

As you know, one of JA’s aims is to build a generation of digitally inclined youths. To make this happen, youths need to learn diverse strategies on how to stay safe online. Due to the pandemic, more young people embraced online activity and this led to the implementation of the Safe Online Spotlight Series with Facebook. Although Safe Online has since been implemented, the COVID-19 outbreak made the implementation even more necessary. This program seeks to help young minds stay aware of online bullies, fraud, and other internet-like dangers that could pose a threat to them while surfing the Internet. JA Nigeria is glad to have Facebook support this program that helps protect young people from online dangers.

 

In the light of impact and choosing to challenge diverse societal abnormalities that could serve as barriers to the successes of women, JA Nigeria celebrated International Women’s Day. An offshoot of marking the IWD 2021 was the weekly ‘Girls4Tech’ program sponsored by Mastercard. This program was designed to inspire female teenagers between the ages of 8-14 as taking STEM-related courses could encourage more girls to consider a career in STEM. Did you know that in Nigeria, only 20% of girls are enrolled in STEM-related courses? This reveals the urgency for programs like ‘Girls for Tech.’ Recall, “An equal world is an enabled world.”

Our GoogleIT Support program is on the run! Organisations are counting on young people who can think outside the box and we delight in building young people to not only think creatively but to see how their potentials can cause a global impact. This program is a 4-6 month program that aims to equip young graduates and ‘out of school’ youths with 21st century professional IT skills needed for the job market. At Junior Achievement Nigeria, we are intentional about leaving no stone unturned as regards matters that can contribute to a thriving economic environment for youths. According to a statement by Adebowale Akinbobola, one of the beneficiaries of the JA Nigeria Google IT support program, he stated; “I am looking forward to the other modules and I appreciate JA Nigeria for this opportunity. I say cheers to greater impact from JA Nigeria and also for myself”.

In 2020, JA Nigeria started the #NoStudentLeftBehind campaign to support young people in developing skills that they need to be economically independent even in trying times. We look forward to more donations; this would accelerate our goals towards ensuring that there are No Students Left Behind.

In another development, JA Nigeria implemented its Financial Literacy Day program as part of the celebration for Global Money Week. Global Money Week is a worldwide celebration held in March to empower the next generation to be confident and money-savvy global citizens. The event which is in partnership with the Central Bank of Nigeria was held simultaneously in select schools across the country in efforts to create a financially literate generation. Similarly, through a partnership with Prudence Foundation. Primary school students were exposed to the basics of money management through the implementation of the ‘ChaChing’ program. ChaChing uses the ‘Earn. Save. Spend. Donate.’ mantra to teach these students life-long learning about financial management.

Furthermore, in line with JA Nigeria’s mission of providing business and economic education for young people, a recycling program titled ‘Every Can Counts’ will be implemented with the support of Novelis/GZI. ‘Every Can Counts’ is an educational program for primary and secondary school students, where they will be taught and motivated to know about the meaning and value of aluminum recycling, the importance of putting recycling into practice, and how this can help them become entrepreneurs who care about a sustainable future.

JA Nigeria, however, solicits support from well-meaning Nigerians, philanthropists, and corporate organisations to partner with us to accelerate our impact by helping us raise a generation of conscientious business leaders leading a vibrant economy and ultimately help young people to own their economic future.

FirstBank Launches a New Corporate Website, Reiterates its Commitment to Service Delivery Excellence

FirstBank, Nigeria and indeed West Africa’s premier financial inclusion services provider has announced the launch of its newly designed website at https://www.firstbanknigeria.com/.  The new website is upgraded with features that are streamlined to reinforce its role in delivering seamless banking and technology solutions to its customers across the world.

 

 

 

The website is configured with modern design and improved functionality that eases customer experience whilst carrying out various activities on the site, including electronic banking. Non-customers are also able to open an account, putting them at an edge in the industry as they establish a relationship with the Bank that puts YOU, its customers, First.

 

 

The new website seamlessly adopts a fresh, magazine-style look and feel for easy navigation in order to promote the access to essential information for its customers, FirstMonie agents, prospective agents and the public. This upgrade also guides one to make well-informed decisions about one’s personal, business and private financial needs.

 

 

Dr. Adesola Adeduntan, CEO of FirstBank Group, while speaking on the launch of the New Corporate Website, said that “as one of the key contact points to existing and potential customers, the Bank’s website remains a gateway to our business, supporting our unique value propositions and financial services solutions. As such, we are committed to continuously improve the overall user experience through intriguing content quality, exciting features and ease of navigation”.

He further noted that “the Bank’s new website will be updated on a regular basis with exciting features that will continue to reinforce the Bank’s resolve to promote digital customer interactions and transactions across our virtual touchpoints and platforms”.

Concluding, he remarked that ”the website will also serve as a financial services library that will keep customers and the public abreast of various financial services solutions and offerings, thereby helping them to improve their economic and social wellbeing”. He encouraged everyone to explore the website and follow the Bank’s social media pages for updates.

FirstBank has continued to evolve over the years, successfully adopting the latest technology and embracing innovation in its quest to be African’s bank of first choice.

Elon Musk’s SPACE X and Jeff Bezos’ Blue Origin Battles for Supremacy

Is it a coincidence that the two wealthiest individuals on the planet are both nursing space transport dreams? Elon Musk and Jeff Bezos are both front runners in the two foremost and advanced space programs on the planet at the moment.

 

 

 

Although their motive, which is to kickstart some sort of backup civilization for human beings, align, both billionaires disagree on how to go about it. Before we dive into the disparity in Elon Musk and Jeff Bezos’ space visions, let us quickly examine their space programs.

 

Space Exploration Technology Corps (SPACE X) 

Space X was founded by Elon Musk in 2002 and is headquartered at Hawthorn California. The goal of the company is to make Space travel affordable to ordinary people. It hopes to kickstart human colonization and inhabitation of planet Mars.

Space X manufactures two of its foremost space vessels the Falcon 9 and Falcon Heavy launch vehicles. It also manufactures other components that make space travel easy and affordable.

Space X is by far the more advanced of the two space programs. It has already put 700 Starlink satellites in space with over 120 being manufactured every month.

According to Business Insider, Space X is worth $33bn dollars

Blue Origin 

Blue origin was founded in 2000 by Jeff Bezos and is headquartered in Kent, Washington DC. Blue Origin aims to make access to space cheaper and more reliable through reusable launch vehicles. It believes it can put 1 trillion people in space making use of hanging colonies on space. Blue Origin is the less successful of the two programs having failed to launch a single satellite into space.

Elon Musk’s Vision 

Elon Musk envisions a life outside the planet Earth. He strongly believes human beings can inhabit Mars in Mega Cities and it can serve as a backup to earth should World War 3 or any major global disaster occur.

According to Business Insider, Elon Musk hopes to create the first sustainable city in Mars by 2050. The Company hopes to commence launching cargoes with building equipment in 2024 and hopefully, a permanent city would begin to take shape by the 2030s.

Elon Musk’s space company is valued at $33bn with its initial funding coming from his big payout from selling PayPal. He funds his SpaceX by getting contracts and investors for it.

Jeff Bezos’ Vision 

Jeff Bezos’ vision for his space program is slightly different from that of Elon Musk. Jeff Bezos does not agree with the Mass Inhabitation of Mars by Elon Musk. He rather believes his Blue Origin company can come up with “floating cities” on space that can house 1 trillion people. Jeff Bezos funds his Blue Origin project by allocating a certain percentage of his Amazon shares for it. Last year he allocated a whopping $3.1bn to his Blue Origin project.

 

Billionaires at play 

Jeff Bezos and Elon Musk are the two richest individuals on the planet. Little wonder they can afford to pursue these ambitions. Elon Musk is clearly leading the space race with a more Robust SpaceX and cutting-edge drive, while Jeff Bezos, the older and richer of the duo seems to be taking his time. Jeff Bezos puts in more funds into his blue Origin Project while Elon Musk struggles a bit with funding Space X, relying on contracts and investors to get by.

 

Elon Musk is the younger of the two billionaires and exudes a youthful aura which sort of gives him an edge over Jeff Bezos. He is seen as the exciting youthful tech billionaire who was once smoking pot on live TV.

Both Space X and Blue Origin enjoy subtle help from NASA, America’s authoritative Space Body.

 

Culled Nairametric

Tesla Boss, Elon Musk Lose $8bn just this Week

Tesla boss, Elon Musk, the second richest man on the planet lost $8bn from his net worth this week.

 

 

 

According to Forbes, Elon Musk is currently worth $162.4 billion and is still the richest man. Musk’s net worth is highly intertwined with his shares in his Tesla company.

 

 

This week the shares took a hit which led to the $8bn loss. We are going to briefly explain what led to this loss below.

This week German automobile giants, Volkswagen announced a detailed plan to get involved in the blossoming electric car market. According to the plan, they hope to become the leading electric car manufacturer in the world by 2025.

The announcement drove up Volkswagen company shares by 15%. Experts and analysts strongly believe Volkswagen would be a very competent competitor to Tesla. This led to a 6.9% drop in Tesla shares shaving $8bn from Musk’s net worth.

The automobile industry has been dominated by German companies for a very long time. German automobile companies have at many times in the past set high standards that US carmakers have struggled to compete with.

The entrance of an 84-year-old German automobile company into the electric car market seems to have set off the alarm bells in the US Market.

Elon Musk is still the second richest man in the world behind his American counterpart, Jeff Bezos.

FIRSTBANK CEO LISTS TECHNOLOGY, CAPACITY AS KEY FOR POST COVID-19 GROWTH By Bolaji Israel

…Thumbs up mobile banking (FirstMobile) and USSD (*894#) platforms

Dr Adesola Adeduntan, Chief Executive Officer, First Bank of Nigeria Limited said technology, innovation and enhanced capabilities have become necessary to achieve significant business growth in the post-COVID-19.

Adeduntan made this remark on Thursday during a Digital Disruption Series webinar organised by the Surrey Business School of the University of Surrey, England.

The webinar was themed: “Digital Disruption: How Can Companies Thrive in Africa Post-COVID-19.”

According to the FirstBank boss, it is about studying the environment and leveraging the digital space to proffer solutions tailored to suit emerging challenges

Adeduntan cited FirstMobile, the Bank’s mobile banking and *894# USSD platforms as some of the digital disruptions that had impacted positively on the financial institution, the banking industry and the financial ecosystem as a whole.

“We have the largest bank agents – close to 90,000 – of them spread across the country, helping to bring in people that were financially excluded into the financial system,” he said.

On barriers to growth in creating innovative and indigenous knowledge, the CEO cited capital constraint, social infrastructure and cultural approach as some of the limiting factors encountered by businesses in Africa.

“In Nigeria, to solve the capital constraint, the Central Bank of Nigeria and the Banker’s Committee contribute certain percentage of our profit to a pool of fund to serve as equity for entrepreneurs,” he said.

According to the FirstBank CEO, absence of social infrastructure in African countries has denied citizens the ability to lead better and quality life, thus leading to the migration of many young and brilliant minds from the continent.

He said the bank evolved a deliberate approach in its employment, remuneration, exciting work roles and talent development to inspire and retain its young workforce.

Dr. Adeduntan added that there were significant opportunities in Africa, with over one billion population, while noting that opportunities were available for young and innovative people willing to work smart and hard.

The FirstBank boss noted that the bank had been in existence for 127 years, and had been strategically positioned for exponential growth through its ability to leverage innovation to reinvent itself.

Also speaking at the event, Prof. Kenneth Amaeshi, Thought Leader, University of Edinburgh, Scotland, said COVID-19 had unravelled the need to realign Africa’s institutions, and convert challenges to opportunities.

Amaeshi said African governments should evolve more favourable policies and incentives that would encourage renewed innovation, increase investment in education, research and development and intellectual property protection.

“As much as we want to celebrate technology development in Africa, we need Africans to participate and contribute to the knowledge going on in the digital space,” he said.

Flutterwave Value Rise Above $1billion after $170million Funding

African fintech company Flutterwave announced that it has raised $170 million in Series C funding, valuing the company at over $1 billion.

The round was led by growth-equity firms Avenir Growth Capital and Tiger Global. New and existing investors who participated include DST Global, Early Capital Berrywood, Green Visor Capital, Greycroft Capital, Insight Ventures, PayPal, Salesforce Ventures, Tiger Management, Worldpay FIS, and 9yards Capital.

 

 

This funding round comes a year after Flutterwave raised a $35 million Series B and a $20 million Series A in 2018. In total, Flutterwave has raised $225 million and is one of the few African startups to have secured more than $200 million in funding.

Hitting the $1 billion valuation means Flutterwave is the third unicorn coming out of Nigeria after fellow fintech Interswitch and e-commerce company, Jumia. What’s impressive about this milestone is how quickly Flutterwave has joined the small club of African unicorns – under 10 years.

 

 

Founded by entrepreneurs Iyinoluwa Aboyeji and Olugbenga Agboola in 2016, the company is present in 20 African countries, with a reach of over 33 countries on the continent.

According to CEO Olugbenga Agboola, the company grew more than 100% in revenue within the past year due to the pandemic without giving specifics on numbers. This contributed to its compound annual growth rate (CAGR) of 226% from 2018.

 

 

With this new capital, Flutterwave says it will invest to accelerate customer acquisition in existing and international markets, as well as develop complementary and innovative products. One of such products is the newly launched Flutterwave Mobile, an app to help to accelerate e-commerce growth as a result of the success of the Flutterwave Store.

 

 

Following Paystack’s acquisition by Stripe for more than $200 million last year, there were rumours of Flutterwave taking the same route. This Series C round suggests otherwise.

What other plans does Flutterwave have? The African fintech giant is open to the idea of acquiring smaller players in the African fintech space and plans to go live in North Africa.

Zoom founder Eric Yuan Gives-Out $6bn Worth of his shares

Zoom founder Eric Yuan has transferred about 18 million of his shares worth more than $6bn (£4.4bn), according to a regulatory filing.

Mr Yuan, who is also chief executive of the video-conferencing platform, moved roughly 40% of his stake in the company last week.

The shares were shown as gifts to unspecified beneficiaries last week.

 

 

Mr Yuan has seen his personal wealth rocket as Zoom became a household name during pandemic lockdowns.

An increasing number of students and professionals connected online boosting the fortunes of Zoom and its founder.

 

 

Mr Yuan started Zoom in 2011 and listed it on the US stock market in 2019, making him a billionaire. He is currently worth $13.7bn, according to Forbes.

A Zoom spokesperson said the transfers were related to Mr Yuan’s estate planning practices. “The distributions were made in accordance with the terms of Eric Yuan and his wife’s trusts.”

 

 

Zoom’s shares have nearly tripled in the past 12 months and the company has a market valuation of around $100bn.

“Zoom founder Eric Yuan’s decision to transfer more than a third of his stake will raise some eyebrows,” Edward Moya, at trading firm Oanda, told the BBC.

“While a Zoom spokesperson noted that the transfer is consistent with the Yuans’ typical estate planning practices, investors will be nervous until we find out who is the recipient of the stock,” he added.

“Yuan is only 51, married and has three children, so the distribution of his wealth could be viewed as rushed.”

Mr Yuan said working from home is here to stay even as lockdowns eased and vaccines are rolled out across the globe.

 

During Zoom’s annual results last week, Zoom executives said they expected strong growth to continue this year.

“The future is here with the rise of remote and work from anywhere change. We recognise this new reality, ” Mr Yuan said.

The video conferencing company expects sales to rise more than 40% this year, reaching more than $3.7bn.

 

 

However, Zoom said it did not expect growth to continue at the pace it enjoyed last year.

Chinese-American Mr Yuan was named the 2020 Time Businessperson of the Year and was included in its annual list of the 100 most influential people.

UBA Poised To Change The Face Of E-Banking with New Mobile App

Pan African financial institution, United Bank for Africa (UBA), Plc is set to change the face of digital banking services with its new mobile banking app aimed at delivering first-rate services to customers.

The new UBA mobile banking app, has been armed with benefits and features designed to give its customers increased control and accessibility to carry out transactions with ease.

UBA’s Group Head, Digital Banking, Kayode Ishola, who spoke about the new banking app to members of the press during an international virtual media parley on Monday, explained that apart from being able to decide where they want their cards to operate and block, view, or request new cards straight from the app to suit their specific needs, the app has been tailor-made to give customers what they want, how and in the way they want it.

Reeling off some of the features and benefits of the app, he said a lot of investment in cutting edge technology and attention to details was put into the new UBA mobile app.

 

 

Ishola said, “The new UBA Mobile App is your personal finance manager built with a distinctive user interface that will change the face of banking. With this app, we are reimagining banking as our engagement has moved from being channel-based to being platform-based. The speed of the platform has been made to match the speed of light as we have cut down significantly on the number of processes expected to carry out your transactions.

“Interestingly, we have worked towards creating behavioural insight for our customers and working around this to address the real needs of our customers using the Omni channel platform and running on our open digital platform, which is very interactive and armed with lifestyle services. It is sleek and trendy with seamless user interface” Ishola stated.

 

UBA’s Head, SME Banking, Sampson Aneke, said that apart from the fact that the app has been created with journey that has a high-level of intelligence – as it can work based on frequent transactions, it can also speak to the specific country where it is being used as the new mobile app runs concurrently in the 20 countries of UBA’s operation interacting in the different languages and cultures in line with the specific needs and regulation of the country in focus.

“This all-encompassing platform which boasts of a new user interface because of its sleek, modern nature of delivering seamless experience across several devices; can be used as a budgeting tool, loan application and also allows customers view their expenses according to their various categories such as the amount spent on data within a particular period;” Aneke added.

 

On the security features of the app, UBA’s Group Chief Information Officer, Onyebuchi Akosa, said that security of the app are best in class adding that the new platform, which will revolutionise the way banking services are offered, promises to deliver increased personalized banking via a watertight and highly-effective security system.

“The new app has also been built with the best-in-purchase security features and has been modelled appropriately to ensure that all the features are working properly to secure transactions maximally. It is also important to mention that the bank took into consideration the virtually impaired, and thus has used voice recognition as a channel for transaction which suits both convenience and the visually impaired customers,” he said.

 

United Bank for Africa Plc is a leading Pan-African financial institution, offering banking services to more than twenty million customers, across 1,000 business offices and customer touch points, in 20 African countries. With presence in New York, London and Paris, UBA is connecting people and businesses across Africa through retail, commercial and corporate banking, innovative cross-border payments and remittances, trade finance and ancillary banking services.

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